🛟 How It Works
1. 📩 Initial Contact
The homeowner reaches out via WhatsApp, email, or our website form.
We reply quickly, confirm the property location, and understand the client’s needs.
2. 🔑 Key Handover
We schedule a visit to collect the keys or receive them by courier.
All access details are registered in our system: number of keys, entry instructions, and any specific notes about the property.
3. 📝 Service Activation
The client chooses the plan that best fits their home.
We prepare the agreement, send the documentation, and activate the service immediately.
4. 🏠 Scheduled Inspections
We carry out regular visits according to the selected plan.
Each inspection includes a detailed report with photos, observations, and any issues detected.
5. 🛠️ Issue Management
If we find a problem, we act according to the homeowner’s instructions:
- Immediate notification
- Coordination with technicians
- Supervision of the work
- Final report with photos
6. 🧹 Additional Services
Cleaning, laundry, guest check‑ins, pre‑arrival shopping, ventilation, watering…
Everything the homeowner needs to arrive and enjoy their property.
7. 📘 Full Transparency
The client receives clear, organized reports and updates.
They always know what is happening in their home, even from thousands of kilometers away.
8. 🧘 Peace of Mind
We take care of everything.
The homeowner simply arrives, relaxes, and enjoys their home.